Shipping policy

Shipping Policy

Everything at Daffling is made to order, which means there are two parts to how long it takes to reach you: the time we spend making your piece, and the time it spends in transit. Here's how both work.

Processing time

Because each item is assembled by hand just for you, please allow 1 to 3 business days for us to make your order before it ships. Larger or custom orders may take a little longer, and we'll let you know if so. Processing time does not include shipping time.

Shipping time and rates

Once your order ships, delivery typically takes 3 to 7 business days depending on your location and the option chosen at checkout. Shipping rates are calculated at checkout based on your order and destination. You'll receive a confirmation email with tracking once your order is on its way.

Where we ship

We currently ship within the United States only. If you're outside the US and want a Daffling of your own, join our international waitlist on the FAQ & Contact page to be the first to know when we open up shipping to your part of the world.

Order tracking

When your order ships, we'll email you a tracking number. Please allow a day or so for tracking to begin updating once you receive it.

Lost, delayed, or damaged packages

Once an order leaves our hands and is handed to the carrier, delivery is in their care, and we can't control carrier delays. That said, we never want you stuck with a problem; if your package is lost, badly delayed, or arrives damaged, email us at hello@daffling.com and we'll help you sort it out.

Wrong address

Please double-check your shipping address at checkout. We're not able to cover the cost of reshipping orders sent to an address entered incorrectly, though we'll always do our best to help.

Questions about your order? Reach us anytime at hello@daffling.com.